Get help
Get help
- Join our Discord — open a support ticket and our team will help you out.
- Check system status — see whether a product is currently up, updating, or down.
When opening a ticket
To get help faster, include:1
Your product
The exact product and build you purchased (e.g. Disconnect Rust Internal).
2
What you tried
Which setup steps you’ve completed and where it failed.
3
The exact error
Any error message or code, plus a screenshot if you can.
Check the status page first — if a product
is mid-update, setup may fail until it’s back up.